Privacy Policy (Elite Mechanical)
Elite Mechanical (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, elitemechanical-tn.com, and when you engage with us through our forms, automations, or services.
Information We Collect
When you use our website or services, we may collect the following types of information:
Personal Information: Name, phone number, email address, service address (if provided), and other information you voluntarily submit through our forms or communications.
Technical Information: IP address, browser type, device information, referring URLs, and general usage data collected through cookies and analytics tools.
Marketing Interaction Data: Engagement with our marketing and advertising (for example, interactions from Google or social media ads).
We do not collect payment information through our website.
How We Use Your Information
We use your information to:
Respond to inquiries and schedule service
Provide plumbing services and communicate updates
Send appointment confirmations, reminders, and service-related messages
Send marketing and promotional messages (where permitted or with your consent)
Improve our website, advertising performance, and customer experience
Maintain internal records and improve our business operations
SMS and Email Communication Consent
By submitting a contact form, requesting service, scheduling an appointment, or otherwise interacting with us through our website, you consent to receive SMS and/or email communications from Elite Mechanical for informational, service-related, or marketing purposes.
Message and data rates may apply.
You can opt out of SMS at any time by replying STOP, and you may unsubscribe from marketing emails via the unsubscribe link (when provided).
Third-Party Services and Data Sharing
We may use trusted third-party tools to support our operations, such as:
Website analytics tools (for performance tracking)
Advertising platforms (for marketing and campaign measurement)
CRM and automation tools (to manage customer requests and follow-ups)
Scheduling/booking tools (to schedule appointments)
These service providers may access information only as needed to perform services on our behalf and are expected to protect it. We do not sell your personal information or share it with unauthorized third parties.
Data Retention
We retain your information only for as long as reasonably necessary to:
Fulfill the purposes described in this policy
Comply with legal, accounting, or reporting requirements
Support ongoing or future customer service needs
You may request deletion of your information at any time.
Your Rights
You have the right to:
Request access to the personal information we have about you
Request corrections to inaccurate or outdated information
Request deletion of your personal information
Withdraw consent for marketing communications
To make a request, contact us using the information below. You can opt out of SMS by replying STOP, or unsubscribe from marketing emails via the provided link.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no online system can be guaranteed 100% secure.
Cookies and Tracking
We may use cookies and similar technologies to improve site performance and understand how visitors use our website. You can disable cookies through your browser settings, though some features of the site may not function properly.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact:
Elite Mechanical
Owner: Hunter Davenport
Phone: 6158404654
Website: elitemechanical-tn.com